We at Megaware have a full-fledged technical services team that will guide you through a successful implementation of the LIAS product. Our services team is well versed with the required expertise from technology and business domain areas.
Our team has direct experience building, deploying, validating and servicing enterprise class informatics software. The team has direct hands on experience integrating informatics platforms to obtain efficient and higher ROI. The team has successfully driven enterprise IT projects from concept to closure.
Enterprise Application Services
• Architecture Design and Deployment Planning - Deployment architecture design and server sizing recommendations based on performance, scalability and availability requirements leading to creation of blueprint for deployment environment
• Deployment – Implementation and Integration with Customers Environment
• Validation (IQ, OQ, PQ) – Preparing Validation workbooks as per industry guidelines and executing them at customer site.
• Training: User and Administrator Training to ensure that customer's staff is educated on the best way to work with the LIAS system
• Support Services: Technical support and Maintenance
Project Management
• Managing roll-out of IT Infrastructure or Enterprise Applications
• Project Planning and Management
• Customer, Vendor, Experts-coordination
• Vendor Management
• Documentation
Systems Integration
• Define business rules and provide development resources for integration and interoperability between varied disparate lab applications and systems
• Efficient decision making.
• Ensure data availability to the right people at the right time.
• Provide access to supporting data from anywhere in the informatics value chain.
• Enhance customer compliance position through efficient information management.
• Identify alternative process options that remove bottlenecks, including technology recommendations.